AUTOMATION MECHANISM BETWEEN METER DATA MANAGEMENT SYSTEM AND HEAD END SYSTEM

AUTOMATION MECHANISM BETWEEN METER DATA MANAGEMENT SYSTEM AND HEAD END SYSTEM

DEWA

AUTOMATION MECHANISM BETWEEN METER DATA MANAGEMENT SYSTEM AND HEAD END SYSTEM

DEWA

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Dubai Electricity and Water Authority (DEWA) was formed on 1 January 1992 through a decree issued by the late Sheikh Maktoum bin Rashid Al Maktoum to merge Dubai Electricity Company and Dubai Water Department, which had been operating independently before then. Both organizations were established by the late Sheikh Rashid bin Saeed Al Maktoum in 1959. The Dubai Government fully supported the two organizations to provide Dubai’s citizens and residents with their electricity and water needs.

Since its establishment, DEWA has made considerable achievements, to be ranked as one of the best utilities in the world. Today, DEWA provides its services to more than one million customers in Dubai, according to the highest standards of efficiency, reliability, and availability.

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Highlights
  • DEWA serves over 995,478 water customers and more than 1,116,575 electricity customers, with a total installed capacity of 490 million imperial gallons per day and 14,517 megawatts per day.
  • The initiative is enabled the business unit to reduce the manual operational efforts, enabled real time transaction monitoring, enhanced reliability and improve operational efficiency and the transactions success rate
  • The initiative has delivered significant benefits, including 25% reduction in errors, 100% improved system reliability, 50% reduced manual intervention by real-time response.


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Back to Hall of Fame


Dubai Electricity and Water Authority (DEWA) was formed on 1 January 1992 through a decree issued by the late Sheikh Maktoum bin Rashid Al Maktoum to merge Dubai Electricity Company and Dubai Water Department, which had been operating independently before then. Both organizations were established by the late Sheikh Rashid bin Saeed Al Maktoum in 1959. The Dubai Government fully supported the two organizations to provide Dubai’s citizens and residents with their electricity and water needs.

Since its establishment, DEWA has made considerable achievements, to be ranked as one of the best utilities in the world. Today, DEWA provides its services to more than one million customers in Dubai, according to the highest standards of efficiency, reliability, and availability.


Highlights
  • DEWA serves over 995,478 water customers and more than 1,116,575 electricity customers, with a total installed capacity of 490 million imperial gallons per day and 14,517 megawatts per day.
  • The initiative is enabled the business unit to reduce the manual operational efforts, enabled real time transaction monitoring, enhanced reliability and improve operational efficiency and the transactions success rate
  • The initiative has delivered significant benefits, including 25% reduction in errors, 100% improved system reliability, 50% reduced manual intervention by real-time response.

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