EMMA BY AXA
KRUNGTHAI-AXA LIFE INSURANCE
EMMA BY AXA
KRUNGTHAI-AXA LIFE INSURANCE
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Emma by AXA is an all-in-one digital health and insurance platform developed by Krungthai-AXA Life Insurance PCL (KTAXA). The company’s core business focuses on protecting its customers by better understanding, quantifying and managing risks to support better lives and peace of mind.
Emma by AXA provides 24/7 access to a comprehensive suite of services, including telehealth consultations, emergency assistance such as ambulance services and policy management. This platform enhances KTAXA's role as a health partner, extending services beyond traditional health insurance to promote holistic well-being. Aligned with its ‘Know You Can’ brand purpose, which promotes encouragement and self-belief, KTAXA aims to become a true partner to its clients in their daily lives.
Emma features an intelligent virtual assistant and user-friendly design, making it easy for customers to manage their health and insurance. Key functionalities include booking telehealth appointments, accessing e-Health cards, tracking claim statuses, and exploring health content. With over 900,000 users and 1.5 million policies managed since its launch, Emma by AXA demonstrates its effectiveness as a trusted healthcare and insurance platform. By aligning with KTAXA's purpose to "act for human progress by protecting what matters," Emma empowers users to take control of their health, while continuously evolving with new features to meet changing customer needs.
Highlights
- All-in-one digital health and insurance platform that provides services such as telehealth consultations, emergency assistance, and policy management around the clock, promoting holistic well-being beyond traditional insurance.
- With an intelligent virtual assistant and user-friendly design, Emma offers an innovative user experience, enabling users to book telehealth appointments, track claims, and access e-Health cards effortlessly.
- By serving over 900,000 users and managing 1.5 million policies, Emma achieves significant customer engagement, exemplifying KTAXA’s purpose to act for human progress by protecting what matters.
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Back to Hall of Fame
Emma by AXA is an all-in-one digital health and insurance platform developed by Krungthai-AXA Life Insurance PCL (KTAXA). The company’s core business focuses on protecting its customers by better understanding, quantifying and managing risks to support better lives and peace of mind.
Emma by AXA provides 24/7 access to a comprehensive suite of services, including telehealth consultations, emergency assistance such as ambulance services and policy management. This platform enhances KTAXA's role as a health partner, extending services beyond traditional health insurance to promote holistic well-being. Aligned with its ‘Know You Can’ brand purpose, which promotes encouragement and self-belief, KTAXA aims to become a true partner to its clients in their daily lives.
Emma features an intelligent virtual assistant and user-friendly design, making it easy for customers to manage their health and insurance. Key functionalities include booking telehealth appointments, accessing e-Health cards, tracking claim statuses, and exploring health content. With over 900,000 users and 1.5 million policies managed since its launch, Emma by AXA demonstrates its effectiveness as a trusted healthcare and insurance platform. By aligning with KTAXA's purpose to "act for human progress by protecting what matters," Emma empowers users to take control of their health, while continuously evolving with new features to meet changing customer needs.
Highlights
- All-in-one digital health and insurance platform that provides services such as telehealth consultations, emergency assistance, and policy management around the clock, promoting holistic well-being beyond traditional insurance.
- With an intelligent virtual assistant and user-friendly design, Emma offers an innovative user experience, enabling users to book telehealth appointments, track claims, and access e-Health cards effortlessly.
- By serving over 900,000 users and managing 1.5 million policies, Emma achieves significant customer engagement, exemplifying KTAXA’s purpose to act for human progress by protecting what matters.