Beyond Great Service Systems
Beyond Laboratory Co., Ltd.
Beyond Great Service Systems
Beyond Laboratory Co., Ltd.
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Beyond Laboratory (Thailand) Company Limited is OEM (Original Equipment Manufacturer) Dietary Supplement (Health food). The Company provide comprehensive One Stop Service with consultation services from the beginning until ready for sale. These characteristics are the outstanding strengths and differentiate Beyond Laboratory (Thailand) from competitors.
According to the survey, 60% of customers indicated that the strength of the company is its full range of services. In which the whole process would take up to 154 days. In order to maximize customer’s demand with time, the company has therefore initiated a development of a time-saving service system called “Beyond Great Service Systems”. The objective is to deliver the highest customer satisfaction by using ECRS and KAIZEN principles.
Over the past 10 months, it was found that Beyond Great Service Systems could reduce the overall process to merely 42 days. The new system is able to save up to 64.68% of time. Results in increase of customer’s satisfaction on production and services to 89.75% from 59.8%. As a result, the company has received 45% more business opportunities (based on sales growth rate) and won the confidence and trust of customers who wish to create their own supplement brands.
Back to Hall of Fame
Beyond Laboratory (Thailand) Company Limited is OEM (Original Equipment Manufacturer) Dietary Supplement (Health food). The Company provide comprehensive One Stop Service with consultation services from the beginning until ready for sale. These characteristics are the outstanding strengths and differentiate Beyond Laboratory (Thailand) from competitors.
According to the survey, 60% of customers indicated that the strength of the company is its full range of services. In which the whole process would take up to 154 days. In order to maximize customer’s demand with time, the company has therefore initiated a development of a time-saving service system called “Beyond Great Service Systems”. The objective is to deliver the highest customer satisfaction by using ECRS and KAIZEN principles.
Over the past 10 months, it was found that Beyond Great Service Systems could reduce the overall process to merely 42 days. The new system is able to save up to 64.68% of time. Results in increase of customer’s satisfaction on production and services to 89.75% from 59.8%. As a result, the company has received 45% more business opportunities (based on sales growth rate) and won the confidence and trust of customers who wish to create their own supplement brands.