Malaysia’s First Omnichannel Online Jeweller

Malaysia’s First Omnichannel Online Jeweller

Tailored Jewel Sdn Bhd

Malaysia’s First Omnichannel Online Jeweller

Tailored Jewel Sdn Bhd

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Tailored Jewel, founded in 2014, is a one-of-a-kind jeweller in the region with an omnichannel business approach. It’s the first 360° omni-channel retail experience of its kind, acting as a physical storefront that complements its e-commerce business, and offering extensive jewellery servicing solutions for refurbishments and repairs.

Tailored Jewel’s focus has always been on craftsmanship, quality and customer experience. Using only the finest materials (equivalent to top jewellers), then designed to perfection by some of the most skilled craftsmen in the world, the jewellery is manufactured in their supplier’s factories in Hong Kong. The company aims to provide highend fine jewellery of great quality that exceeds the expectations of customers in terms of craftsmanship and service experience at a reasonable price.

Given the numerous constraints SEA market experience, ranging from logistics to payment method restrictions, Tailored Jewel’s retail business model possesses the flexibility and unique attributes necessary to function and scale efficiently throughout Southeast Asia and beyond.

"Our commitment is to make every person’s once-in-a-lifetime experience unforgettable."


Highlights

  • Malaysia Top 10 E-commerce Merchant 2019 by Selangor Information Technology & Digital Economy Corporation (Sidec).
  • The company’s motivation originates from their continual attempts to refine the retail landscape, from the consumer experience to the structure of their supply chain. At all times, Tailored Jewel strive to remain on the cutting edge of innovation.
  • Producing only what is necessary, minimising waste and conserving the environment. This is a new manner of conducting business in which online and offline activities are integrated.
  • Customers may also shop online whilst enjoying the benefits of a real retail experience - the ability to speak with advisers and inspect products before to making a purchase, as well as return for repairs and maintenance.

View Website
Back to Hall of Fame


Tailored Jewel, founded in 2014, is a one-of-a-kind jeweller in the region with an omnichannel business approach. It’s the first 360° omni-channel retail experience of its kind, acting as a physical storefront that complements its e-commerce business, and offering extensive jewellery servicing solutions for refurbishments and repairs.

Tailored Jewel’s focus has always been on craftsmanship, quality and customer experience. Using only the finest materials (equivalent to top jewellers), then designed to perfection by some of the most skilled craftsmen in the world, the jewellery is manufactured in their supplier’s factories in Hong Kong. The company aims to provide highend fine jewellery of great quality that exceeds the expectations of customers in terms of craftsmanship and service experience at a reasonable price.

Given the numerous constraints SEA market experience, ranging from logistics to payment method restrictions, Tailored Jewel’s retail business model possesses the flexibility and unique attributes necessary to function and scale efficiently throughout Southeast Asia and beyond.


Highlights

  • Malaysia Top 10 E-commerce Merchant 2019 by Selangor Information Technology & Digital Economy Corporation (Sidec).
  • The company’s motivation originates from their continual attempts to refine the retail landscape, from the consumer experience to the structure of their supply chain. At all times, Tailored Jewel strive to remain on the cutting edge of innovation.
  • Producing only what is necessary, minimising waste and conserving the environment. This is a new manner of conducting business in which online and offline activities are integrated.
  • Customers may also shop online whilst enjoying the benefits of a real retail experience - the ability to speak with advisers and inspect products before to making a purchase, as well as return for repairs and maintenance.
"Our commitment is to make every person’s once-in-a-lifetime experience unforgettable."


View Website