SANAD RELAY REAL TIME SIGN LANGUAGE
COMMUNITY DEVELOPMENT AUTHORITY
SANAD RELAY REAL TIME SIGN LANGUAGE
COMMUNITY DEVELOPMENT AUTHORITY
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Sanad Relay is a smart, real-time video interpretation platform developed by the Community Development Authority – Dubai to empower People of Determination with hearing and speech impairments to communicate independently with government and private entities. The solution provides on-demand Arabic Sign Language (ArSL) interpretation through a secure, easy-to-use digital channel, enabling users to access services, emergency support, and daily transactions without relying on family members or intermediaries. By integrating modern cloud technologies, low-latency video, and a network of professional interpreters, Sanad Relay bridges a critical inclusion gap and supports Dubai’s vision of an accessible and cohesive society. The platform has handled tens of thousands of requests from beneficiaries and is already used by multiple entities to meet accessibility requirements, enhance customer experience, and serve People of Determination with dignity and privacy. It is a scalable, government-led innovation that can be replicated across sectors to promote digital inclusion in the UAE and the wider region.
Highlights
- Real-time Arabic Sign Language (ArSL) video interpretation integrated with government and service entities.
- Cloud-based, multi-device platform ensuring secure, low-latency communication.
- Directly supports UAE/Dubai accessibility and People of Determination policies.
- Serves emergency, government, and customer-service interactions in one platform.
- Scalable model that can be extended to more entities and additional sign languages.
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Back to Hall of Fame
Sanad Relay is a smart, real-time video interpretation platform developed by the Community Development Authority – Dubai to empower People of Determination with hearing and speech impairments to communicate independently with government and private entities. The solution provides on-demand Arabic Sign Language (ArSL) interpretation through a secure, easy-to-use digital channel, enabling users to access services, emergency support, and daily transactions without relying on family members or intermediaries. By integrating modern cloud technologies, low-latency video, and a network of professional interpreters, Sanad Relay bridges a critical inclusion gap and supports Dubai’s vision of an accessible and cohesive society. The platform has handled tens of thousands of requests from beneficiaries and is already used by multiple entities to meet accessibility requirements, enhance customer experience, and serve People of Determination with dignity and privacy. It is a scalable, government-led innovation that can be replicated across sectors to promote digital inclusion in the UAE and the wider region.
Highlights
- Real-time Arabic Sign Language (ArSL) video interpretation integrated with government and service entities.
- Cloud-based, multi-device platform ensuring secure, low-latency communication.
- Directly supports UAE/Dubai accessibility and People of Determination policies.
- Serves emergency, government, and customer-service interactions in one platform.
- Scalable model that can be extended to more entities and additional sign languages.