E.SUN Digital Transformation
E.SUN Commercial Bank, Ltd.
E.SUN Digital Transformation
E.SUN Commercial Bank, Ltd.
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“Digital transformation” is the process of E.SUN
Bank’s pursuit of excellence. E.SUN is the first bank
in Taiwan to build a core system designed with
open cloud-native technology and micro-service
architecture. The Company also widely applies
artificial intelligence to financial services through a
machine learning service platform and application
programming interfaces (APIs). Moreover, a digital
banking brand, “e.Fingo”, was built to integrate online
financial products and deliver a seamless customer
experience in order to achieve a comprehensive
digital transformation.
E.SUN Bank realises that digital transformation is
a road without an end, and customer experience is
an endless challenge. Through the development of
inclusive finance, intelligent finance, and scenario
finance, E.SUN aims to integrate digital services into
customers’ lives, making access to financial services
as convenient as how people use water and electricity
and creating a better digital financial experience.
Highlights
- Launch of a digital banking brand “e.Fingo” to expand brand influence through five aspects: digital customers, digital interaction, digital service, digital sales, and scenario-based ecosystem.
- New organisation and talents with “customer orientation” as the core in managing customer segments, optimising all service processes and creating value for customers.
- Use technology as an accelerator to drive businesses by focusing on customercentricity and the future development of business and system architecture to build key infrastructure for E.SUN’s technological development and digital transformation.
View Website
Back to Hall of Fame
“Digital transformation” is the process of E.SUN
Bank’s pursuit of excellence. E.SUN is the first bank
in Taiwan to build a core system designed with
open cloud-native technology and micro-service
architecture. The Company also widely applies
artificial intelligence to financial services through a
machine learning service platform and application
programming interfaces (APIs). Moreover, a digital
banking brand, “e.Fingo”, was built to integrate online
financial products and deliver a seamless customer
experience in order to achieve a comprehensive
digital transformation.
E.SUN Bank realises that digital transformation is
a road without an end, and customer experience is
an endless challenge. Through the development of
inclusive finance, intelligent finance, and scenario
finance, E.SUN aims to integrate digital services into
customers’ lives, making access to financial services
as convenient as how people use water and electricity
and creating a better digital financial experience.
Highlights
- Launch of a digital banking brand “e.Fingo” to expand brand influence through five aspects: digital customers, digital interaction, digital service, digital sales, and scenario-based ecosystem.
- New organisation and talents with “customer orientation” as the core in managing customer segments, optimising all service processes and creating value for customers.
- Use technology as an accelerator to drive businesses by focusing on customercentricity and the future development of business and system architecture to build key infrastructure for E.SUN’s technological development and digital transformation.
View Website