ERA

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Fintech, which drives digital development, has become a global trend. Shin Kong Life Insurance Co., Ltd. keeps pace with the times, actively develops financial innovation, improves digital capabilities, optimizes customer experience, and strengthens customer relationships.

Shin Kong Life Insurance Co., Ltd.’s corporate vision is “to become a benchmark for sustainable operations and a trusted financial partner for the public”. Through “ERA”, the company provides innovative financial products for all stages of life, promote and realize its core value of digital equality, and create a friendly ecosystem with diverse and advanced services and models.

Shin Kong Life Insurance Co., Ltd. uses its “ERA” initiative to work together to promote advocacy across departments and for internal and external customers, uses technology to enhance its customer experience. The company continues to develop its cultural practices and concrete measures for digital equality, targeting the elderly, young people, and people with disabilities, and other disadvantaged people. “ERA” will lead to the creation of a friendly financial environment from all aspects, establish diverse, instant and barrier-free service channels, value and listen to the voices of policyholders, and create truly friendly, fair, inclusive digital equality and inclusive financial services.