OMNI-CHANNEL E-TICKETING SOLUTION FOR DESTINATION RESOURCES MANAGEMENT
FONTRIP TECHNOLOGY CO., LTD.
OMNI-CHANNEL E-TICKETING SOLUTION FOR DESTINATION RESOURCES MANAGEMENT
FONTRIP TECHNOLOGY CO., LTD.
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Fontrip Technology, a spin-off from Taiwan’s Industrial Technology Research Institute (ITRI), is leading the digital transformation of the tourism industry. Founded with a mission to connect destinations and travelers through technology, Fontrip bridges government, business, and consumers via its dual B2G2C and B2B2C business model. At the heart of Fontrip’s ecosystem are FonTicket, an omni-channel e-ticketing SaaS platform, and FonTour, a destination management solution. Together, they streamline ticketing, distribution, and visitor management for over 1,000 merchants, processing more than 12 million tickets annually. Fontrip’s innovations enable seamless digital experiences across transport, attractions, and local commerce — enhancing convenience for travelers and efficiency for operators.
Supported by Taiwan’s Ministry of Economic Affairs, Tourism Bureau, and local government. Fontrip represents a successful case of public-private partnership, combining policy vision with entrepreneurial execution. The company’s cross-sector collaboration with tourism bureaus, transport operators, and local merchants demonstrates how technology can empower destinations, reduce labor demands, and accelerate smart tourism adoption. From Sun Moon Lake’s low-carbon tourism initiative to Japan’s Okinawa FunPass, Fontrip is reshaping how destinations worldwide digitize and connect with travelers—turning policy vision into scalable innovation.
Highlights
- Integrates ICT, IoT, and AI-driven analytics to modernize ticketing and visitor management, combining online and offline systems into a single SaaS platform with real-time data, e-gates, and mobile redemption.
- Dual B2G2C × B2B2C model connecting public agencies, industry partners, and travelers.
- Proven results: 30 % reduction in on-site staff, 250 % increase in entry capacity, and 95 % customer satisfaction.
- Scalable cross-border model implemented in Okinawa, Kyushu, and Hong Kong FunPass, promoting smart, sustainable tourism across Asia.
- Promotes public-private innovation (PPP) through living-lab practices—turning policy into long-term business growth.
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Back to Hall of Fame
Fontrip Technology, a spin-off from Taiwan’s Industrial Technology Research Institute (ITRI), is leading the digital transformation of the tourism industry. Founded with a mission to connect destinations and travelers through technology, Fontrip bridges government, business, and consumers via its dual B2G2C and B2B2C business model. At the heart of Fontrip’s ecosystem are FonTicket, an omni-channel e-ticketing SaaS platform, and FonTour, a destination management solution. Together, they streamline ticketing, distribution, and visitor management for over 1,000 merchants, processing more than 12 million tickets annually. Fontrip’s innovations enable seamless digital experiences across transport, attractions, and local commerce — enhancing convenience for travelers and efficiency for operators.
Supported by Taiwan’s Ministry of Economic Affairs, Tourism Bureau, and local government. Fontrip represents a successful case of public-private partnership, combining policy vision with entrepreneurial execution. The company’s cross-sector collaboration with tourism bureaus, transport operators, and local merchants demonstrates how technology can empower destinations, reduce labor demands, and accelerate smart tourism adoption. From Sun Moon Lake’s low-carbon tourism initiative to Japan’s Okinawa FunPass, Fontrip is reshaping how destinations worldwide digitize and connect with travelers—turning policy vision into scalable innovation.
Highlights
- Integrates ICT, IoT, and AI-driven analytics to modernize ticketing and visitor management, combining online and offline systems into a single SaaS platform with real-time data, e-gates, and mobile redemption.
- Dual B2G2C × B2B2C model connecting public agencies, industry partners, and travelers.
- Proven results: 30 % reduction in on-site staff, 250 % increase in entry capacity, and 95 % customer satisfaction.
- Scalable cross-border model implemented in Okinawa, Kyushu, and Hong Kong FunPass, promoting smart, sustainable tourism across Asia.
- Promotes public-private innovation (PPP) through living-lab practices—turning policy into long-term business growth.
