IIA
Shin Kong Life Insurance Co., Ltd.
IIA
Shin Kong Life Insurance Co., Ltd.
Back to Hall of Fame
With the development of the
digital finance era, Shin Kong Life
Insurance Co., Ltd. is keeping pace
with the times, planning a variety
of convenient ‘counter-free’ digital
identity verification channels. “IIA”
has greatly increased the number of
active digital customers, with nearly
a million online members. The public
can obtain friendly, convenient,
and fast insurance services online.
They can also keep track of their
insurance payments, policy loan
remittance notifications, changes in
contract content, and other service
progress at any time.
By using “IIA”, customers will be
able to leverage digital intelligent
systems for organized reminders,
resolve customer data errors,
avoid system errors, maintain
data accuracy, and ensure that
important information is delivered
correctly. It also offers remote
services that maintain efficiency
and precision, conveys human
warmth, and ensures information
security. With this product, Shin
Kong Life Insurance Co., Ltd. has
created a ‘zero contact, zero
time difference, zero distance’
comprehensive service advantage
for its customers.
Highlights
- The industry’s first superior data fault tolerance capability
- Over 300,000 customer data verified on an annual basis
- Enhanced customer user experience
- A patent obtained from the Taiwan Intellectual Property Office
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Back to Hall of Fame
With the development of the
digital finance era, Shin Kong Life
Insurance Co., Ltd. is keeping pace
with the times, planning a variety
of convenient ‘counter-free’ digital
identity verification channels. “IIA”
has greatly increased the number of
active digital customers, with nearly
a million online members. The public
can obtain friendly, convenient,
and fast insurance services online.
They can also keep track of their
insurance payments, policy loan
remittance notifications, changes in
contract content, and other service
progress at any time.
By using “IIA”, customers will be
able to leverage digital intelligent
systems for organized reminders,
resolve customer data errors,
avoid system errors, maintain
data accuracy, and ensure that
important information is delivered
correctly. It also offers remote
services that maintain efficiency
and precision, conveys human
warmth, and ensures information
security. With this product, Shin
Kong Life Insurance Co., Ltd. has
created a ‘zero contact, zero
time difference, zero distance’
comprehensive service advantage
for its customers.
Highlights
- The industry’s first superior data fault tolerance capability
- Over 300,000 customer data verified on an annual basis
- Enhanced customer user experience
- A patent obtained from the Taiwan Intellectual Property Office