Mega ARQ (Appointment, Reception, Queuing Solution)
Mega Datatech Ltd
Mega ARQ (Appointment, Reception, Queuing Solution)
Mega Datatech Ltd
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“Appointment, Reception and Queueing Management System (ARQ)” can solve the various queuing, crowding and chaos that customers encounter in the service. This brings great convenience to the citizens and achieve equality for everyone. At the same time, this service a concrete embodiment of the image of the service organization, which is to bring quality services to the public.
ARQ has the characteristics of a largescale queueing management system such as district management, unified setting and unified maintenance. Therefore, it has been selected by various departments of the Macao government for many years. They are on one platform and each uniform scheduling, management, and statistical analysis of partitions and service locations; and because the system is developed using the Java EE multitier architecture model, it has absolute advantages in terms of high availability, high scalability, high flexibility, and easy maintenance. In addition to meeting the requirements of the initial use of the enterprise, the system can also prepare for its future business expansions.
Highlights
Multi-channel appointment: Web reservation, WeChat reservation, On-site reservation and Telephone reservation.
Role management by department or by location/region.
Centralized management visibility on operation, through mobile or web.
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Back to Hall of Fame
“Appointment, Reception and Queueing Management System (ARQ)” can solve the various queuing, crowding and chaos that customers encounter in the service. This brings great convenience to the citizens and achieve equality for everyone. At the same time, this service a concrete embodiment of the image of the service organization, which is to bring quality services to the public.
ARQ has the characteristics of a largescale queueing management system such as district management, unified setting and unified maintenance. Therefore, it has been selected by various departments of the Macao government for many years. They are on one platform and each uniform scheduling, management, and statistical analysis of partitions and service locations; and because the system is developed using the Java EE multitier architecture model, it has absolute advantages in terms of high availability, high scalability, high flexibility, and easy maintenance. In addition to meeting the requirements of the initial use of the enterprise, the system can also prepare for its future business expansions.