ONE Krungthai
Krungthai Bank PCL
ONE Krungthai
Krungthai Bank PCL
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Krungthai Bank PCL, a government-majority-owned
commercial bank in Thailand and a leader in digital
banking, introduced ONE Krungthai, a mobile app
connecting employees to the bank anytime and
anywhere. Designed to be the ‘workplace in your
hands,’ ONE Krungthai was developed around 5
core functions: communication, human resources
management, personal improvement, engagement,
and daily work tools.
With these handy features, ONE Krungthai is used by
Krungthai employees on a daily basis. It is also used to
foster organizational culture through gamification. To
promote the five desirable traits or DNAs—Integrity,
Breakthrough, Efficiency, Social, and Teamwork—
which are fundamental to becoming a sustainable
organization, DNA points are given to employees
when they participate in activities associated with
each DNA or when they are endorsed by others
for displaying such qualities. The points received
will build up their individual DNA profile, their team
profile, and ultimately the organization’s profile. Top
employees are recognized in the leaderboards.
ONE Krungthai has an all-pervading impact
throughout the organization. It has become part
of Krungthai employees’ daily routine as well as a
tool the bank can use to maneuver the organization
toward sustainability.
Highlights
- Used for internal communications, pushing notifications for important messages and ensuring that employees get only messages relevant to them.
- Employees can clock in and out, submit daily health reports, apply for leave, etc., and team heads have access to dashboards summarizing key data for better team management and decisionmaking.
- Provides access to the bank’s knowledge management and internal and external e-training platforms.
- Includes engagement features such as endorsement, hall of fame, leaderboards, and gift redemption using in-app coins earned from engaging with the app.
- Includes daily work tools such as personnel directory, co-working space reservation, chatbots, ATM error report tool, etc.
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Back to Hall of Fame
Krungthai Bank PCL, a government-majority-owned
commercial bank in Thailand and a leader in digital
banking, introduced ONE Krungthai, a mobile app
connecting employees to the bank anytime and
anywhere. Designed to be the ‘workplace in your
hands,’ ONE Krungthai was developed around 5
core functions: communication, human resources
management, personal improvement, engagement,
and daily work tools.
With these handy features, ONE Krungthai is used by
Krungthai employees on a daily basis. It is also used to
foster organizational culture through gamification. To
promote the five desirable traits or DNAs—Integrity,
Breakthrough, Efficiency, Social, and Teamwork—
which are fundamental to becoming a sustainable
organization, DNA points are given to employees
when they participate in activities associated with
each DNA or when they are endorsed by others
for displaying such qualities. The points received
will build up their individual DNA profile, their team
profile, and ultimately the organization’s profile. Top
employees are recognized in the leaderboards.
ONE Krungthai has an all-pervading impact
throughout the organization. It has become part
of Krungthai employees’ daily routine as well as a
tool the bank can use to maneuver the organization
toward sustainability.
Highlights
- Used for internal communications, pushing notifications for important messages and ensuring that employees get only messages relevant to them.
- Employees can clock in and out, submit daily health reports, apply for leave, etc., and team heads have access to dashboards summarizing key data for better team management and decisionmaking.
- Provides access to the bank’s knowledge management and internal and external e-training platforms.
- Includes engagement features such as endorsement, hall of fame, leaderboards, and gift redemption using in-app coins earned from engaging with the app.
- Includes daily work tools such as personnel directory, co-working space reservation, chatbots, ATM error report tool, etc.